What is a trusted contact?

October 27, 2026

[CONFIRM: whether CREB offers trusted contacts]

A trusted contact is a person you name, such as a family member or close friend aged 18 or older, whom we may contact if we can't reach you or if we're concerned you may be a victim of fraud or financial exploitation.

What they can and can't do

A trusted contact can't see your account details, make transactions or make decisions for you. To give someone authority over your account, see power of attorney.